Privacy Policy

Effective date: May 27, 2026 • Site: zestjack.com

1) Data we collect

Account & profile data: name/username, email, password, preferences, and information you submit in forms or support requests.
Usage & device data: IP address, approximate location, browser/device identifiers, pages viewed, timestamps, referring URLs, and interaction events.
Cookies & similar tech: used for essential functions, remembering settings, analytics, and (where enabled) advertising measurement.
Payments (if you buy virtual currency/items): purchase amount, transaction IDs, and billing postcode/region. Payment card details are processed by our payment providers, not stored by us.
Communications: emails/messages you send us and our responses.

If virtual currency is offered, it is for entertainment and typically has no real-world monetary value and is not redeemable for cash unless explicitly stated at checkout.

2) How we use personal data

Provide, operate, and secure the site; create and manage accounts.
Process purchases and prevent fraud/abuse.
Personalize content and remember preferences.
Analyze performance and improve features.
Communicate with you about support, updates, and policy changes.
Comply with legal obligations and enforce our terms.

4) Retention & security

We keep personal data only as long as needed for the purposes above, including legal, accounting, dispute resolution, and security needs. We use reasonable administrative, technical, and physical safeguards; however, no method of transmission or storage is 100% secure.

5) Your privacy rights (New Zealand)

Under the Privacy Act 2020, you have rights to access and request correction of personal information we hold about you, request deletion where appropriate, and opt out of analytics or marketing communications. You may also lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz).

To exercise rights, email contact@zestjack.com with the subject “Privacy Request.” We will verify your request (which may require account access or additional info). Authorised agents may submit requests with proof of authorisation.

We will not treat you adversely for exercising your privacy rights under the Privacy Act 2020.

6) Minors

The site is intended only for individuals aged 20 or over, and we do not knowingly collect personal information from anyone under 20. If you believe a minor has provided data, contact us to request deletion.

7) Changes

We may update this policy from time to time. We will revise the effective date and, if changes are material, provide additional notice where required.